We put your technology to work. And run it for you.
Security, cloud, communications, and critical infrastructure: we implement it, watch it 24/7, and respond when something fails. Without you having to build the specialist team it takes to sustain it.
Everything your operation needs, under one roof.
Each line is bought on its own or combined with the others. The advantage of having them together is that the gray areas between vendors disappear.
Modern Workplace & CX
How your company communicates and serves its customers: telephony, video, cloud contact center, and insight into every conversation.
Cybersecurity & MSSP
Security solutions by domain, watched over by a managed SOC. The line where we concentrate our specialization and our certification.
Cloud, Data & AI
The cloud where your operation runs, data organized so you can decide, and AI grounded in concrete use cases.
Managed Services & NOC
LynxWatch™ and managed operation of the platforms in our portfolio. Someone finds out the moment something goes down, before your users do.
Critical Infrastructure
Mission-critical networks, control rooms, and compute. Equipment where downtime isn't an inconvenience — it's a loss.
Not sure where to start?
Tell us where your operation stands today and we'll tell you what to solve first.
Request a free assessmentEvery attack gets in somewhere. We know where.
We organize defense in nine layers. Each one covers a distinct vector and has a named solution, so when you describe a problem, we already know where it lives and who owns it.
How our SOC worksThe integration plane
The nine layers don't work in isolation. Everything they generate — events, alerts, telemetry — flows up into a single correlation layer where the SOC sees the whole picture, not nine separate dashboards.
9-layer defense stack
Specialists who don't sleep, with tools that don't either.
Behind every alert are analysts with years of security operations experience, certified and organized in shifts. What we do differently is how we leverage them: our own automation absorbs the volume so human judgment gets applied where it's truly needed.
No alert waits its turn
Our Triage Agent classifies everything that comes in within under a minute, any hour, and the analyst only receives what deserves attention.
Reporting that doesn't interrupt the investigation
The Report Generator writes continuously, so your reports arrive complete without costing the team extra hours.
Response in minutes, not hours
The Response Assistant gathers context and executes the actions you pre-authorized; the final call still belongs to a person.
Our operation, in numbers
Three questions, three rungs.
Each rung answers a deeper question about your operation, and each stands on its own. None commits you to the next.
LynxWatch™
Managed monitoring of servers, networks, services, and cloud voice. Automated 24/7 watch and human triage of alerts: what happened, what it means, and what we recommend doing.
Managed SOC
Continuous monitoring and response across the layers that apply to you. Plans differ by hourly coverage, sources watched, and depth of analysis.
Full operation
We manage your cloud, your communications, your contact center, and your backups. One contract, one SLA, and one point of contact for everything we run.
A subscription is an option, not a toll.
Three ways to work together. Whichever serves you today doesn't lock you into the other two.
Buy the solution
We sell you the vendor's license and leave it up and running. You manage it; we provide support whenever you need it, billed by the hour.
Let's run a project
A concrete outcome with scope, timeline, and deliverable: a posture assessment, a migration, activating a baseline, a training session.
We run it for you
We watch and manage your platform every month for a fixed fee. If something needs repair, those hours are billed separately, so your monthly rate doesn't change month to month.
What people ask before signing up.
If your question isn't here, write to us — we'll answer it during the assessment.
What is an MSSP?
A managed security provider runs your company's defense continuously instead of selling you tools for you to manage: monitoring, detection, response, and reporting, under a contract and an SLA.
What does 24/7 SOC monitoring include?
Continuous watch over the agreed sources, classification of every alert, investigation of the ones that warrant it, and incident response at any hour. You get the analysis and the recommendation, not a raw alert inbox.
Do I have to buy all nine layers?
No. Each layer is contracted separately, and most of our clients start with two or three. The assessment exists precisely to decide which ones come first, based on your reality and your budget.
Which countries does Lynxsource operate in?
We have our own offices in Ecuador, Colombia, Bolivia, the United States, and Canada, and we serve companies across the region. Managed operation is remote; local presence is for the project, the equipment, and the relationship.
What happens after the free assessment?
We hand you what's covered, what isn't, and what order makes sense to fix it in. With that, you decide whether you want a proposal. The assessment is free and doesn't commit you to anything.
Can you give me client references?
Our confidentiality agreements don't let us discuss specific clients, even to share something good. The figures we publish are from our own operation, not any client's.
How is the service billed?
Monitoring and management are billed monthly so the cost stays predictable. Remediation and out-of-scope support are billed hourly, so you don't pay upfront for hours you might not use.
Running critical platforms since 2009.
We started in Quito operating collaboration and contact center platforms: platforms where downtime is felt in seconds, and where the commitment is met with shifts, permanent on-call coverage, and an SLA. Since 2022 we've concentrated that same operational discipline on security.
Find out where your operation stands today.
By the end you will know what is covered, what is not, and where it makes sense to start. A specialist writes to you within 24 hours.
- No cost
- No commitment
- We do not share your data