LynxWatch™
Managed monitoring of servers, networks, services, and cloud voice. Automated 24/7 watch and human triage of alerts: what happened, what it means, and what we recommend doing.
Is my infrastructure alive?
You can't fix what no one saw go down.
Most companies find out about downtime when a user complains, not when it happens. By then, minutes or hours of degraded service have already passed. LynxWatch™ reverses that order: someone detects the failure the moment it appears, classifies it, and tells you what to do, before your internal or external customer notices.
What we watch, every day, around the clock.
Servers and compute
Availability, resource usage, and the health of the critical services running on them.
Networks
Links, connectivity equipment, and network-level outages.
Applications and services
Availability of the systems and services your operation needs online.
Cloud voice
Health of telephony and communication platforms hosted in the cloud.
Performance thresholds
Alerts when a resource approaches its limit, before it turns into an outage.
Alert management
Every alert is classified and communicated with context: what happened, what it means, and what we recommend doing.
How we do it.
24/7 monitoring
Continuous watch that doesn't depend on business hours.
Managed alerting
Alerts are reviewed and classified by our team, not just an automated system.
Vendor escalation
If the failure is a third party's, we follow up ourselves until it's resolved.
Availability reporting
Periodic uptime and resolution indicators.
Most common use cases.
Company with no on-call IT team
Someone watches your infrastructure after hours, without you having to build internal shifts.
Multi-site operation
A single point of watch for servers and networks distributed across different locations.
Mixed infrastructure
Cloud platforms and your own equipment, watched under the same scheme.
What people ask before signing up.
Does LynxWatch™ replace my internal IT team?
No, it complements it: it absorbs continuous monitoring so your team can focus on what's strategic.
What happens outside business hours?
Monitoring is 24/7; critical alerts are escalated immediately regardless of the time.
Can I start with just monitoring and add management later?
Yes. The three rungs are independent, and you can move up a level whenever it makes sense for your operation.
Each one stands on its own.
Let's see how this fits your operation.
A free assessment, no strings attached. We'll tell you what's covered, what isn't, and where to start.
We respond within one business day. Ecuador, Colombia, Bolivia, the United States, and Canada.