Privacy policy

Ecuador

This section is an English translation provided for convenience. The Spanish-language version is the authoritative text and prevails in case of any discrepancy.

Applicable law: Organic Law on Personal Data Protection (LOPDP). Oversight authority: Superintendencia de Protección de Datos Personales.

Data controller

Lynxsource Ecuador
Av. Colón E4-105 y 9 de Octubre, Ed. Solamar, Of. 705-706, Quito
RUC: 1792154073001
Phone: +593 2 255 4787 · Email: ventas@lynxsource.com

Data we collect and why

When you fill out the free assessment form, we collect your name, company, email, phone, country, and organization size, so we can contact you and prepare a proposal. With your consent, we also use analytics and advertising cookies (see the Cookies section below).

Legal basis for processing

Your express consent, given by checking the form's box or accepting the cookie banner. You may withdraw it at any time.

Your rights

As a data subject under the LOPDP, you may exercise the rights of access, rectification, update, deletion, opposition, and portability of your data. To exercise them, write to ventas@lynxsource.com stating your request; we will respond within the deadlines set by law. If you are not satisfied with our response, you may file a complaint with the Superintendencia de Protección de Datos Personales.

Retention and transfers

We keep your data for as long as the business relationship lasts, plus any accounting/tax retention periods required by law. We use infrastructure and analytics providers (Cloudflare, Google) that may process data outside Ecuador; in those cases we require equivalent contractual protection guarantees.

This summary applies to the processing of website visitors' data. Lynxsource also maintains a full personal data processing policy (PDF, in Spanish), which also covers relationships with employees, suppliers, and contractors, under the LOPDP.

Colombia

This section is an English translation provided for convenience. The Spanish-language version is the authoritative text and prevails in case of any discrepancy.

Applicable law: Law 1581 of 2012 and Regulatory Decree 1377 of 2013. Oversight authority: Superintendencia de Industria y Comercio (SIC), National Database Registry.

Data controller

Lynxsource SAS
NIT 901475556-1
Calle 127A #53A-45 Torre 2, Of. 7-153, Bogotá D.C.
Phone: +57 604 609 0426 · Email: servicioalcliente@lynxsource.com

Data we collect and why

When you fill out the free assessment form, we collect your name, company, email, phone, country, and organization size, so we can contact you and prepare a proposal. With your consent, we also use analytics and advertising cookies (see the Cookies section below).

Your rights

You may know, update, and correct your data; request proof of the authorization you gave; be informed about how your data is used; withdraw your authorization and/or request deletion of your data when legal principles aren't respected; and file complaints with the SIC. To exercise these rights, write to servicioalcliente@lynxsource.com, Monday through Friday from 8:00 a.m. to 5:00 p.m., stating your identification, a description of the facts, and any supporting documents. If your request is incomplete, we'll ask you to complete it within 5 days; we'll have 15 business days to resolve it, extendable by 8 more business days if we notify you in time.

This summary applies to the processing of website visitors' data. Lynxsource also maintains a full personal data processing policy (PDF, in Spanish), which also covers relationships with employees, suppliers, and contractors.

Retention and transfers

We keep your data for the reasonable time necessary for the stated purposes, plus applicable accounting, tax, and legal requirements. We use infrastructure and analytics providers (Cloudflare, Google) that may process data outside Colombia, under a personal data transmission agreement.

Bolivia

This section is an English translation provided for convenience. The Spanish-language version is the authoritative text and prevails in case of any discrepancy.

Bolivia does not currently have a comprehensive personal data protection law. Privacy protection rests on Article 130 of the Political Constitution of the State (habeas data / privacy protection action) and on the general personality-rights principles of the Civil Code.

Data controller

Lynxsource Bolivia
Calle 5 de Achumani No. 533, Ed. Florencia, La Paz
NIT: 381134023
Phone: +591 71 222 000 · Email: ventas@lynxsource.com

Our commitment

As of today, Bolivia does not have a general and comprehensive personal data protection law, nor a specialized administrative data protection authority equivalent to those existing in other jurisdictions in the region. However, there are constitutional and sector-specific provisions that regulate aspects related to privacy and the processing of personal data. In this context, and without prejudice to compliance with applicable Bolivian regulations, Lynxsource voluntarily adopts, as a corporate reference standard, the principles and safeguards established in Ecuador's Organic Law on Personal Data Protection (LOPDP).

Your rights

You may ask us at any time to access, correct, or delete your data by writing to ventas@lynxsource.com. If you believe your right to privacy has been violated, you may file a privacy protection action with the competent judicial authority.

United States

The United States has no comprehensive federal data protection law. Some states (like California, with the CCPA/CPRA) do. Lynxsource USA operates out of Florida; it does not currently meet the thresholds that trigger the Florida Digital Bill of Rights, but adopts its principles as good practice.

Data controller

Lynxsource USA
1476 Coronado Rd., Weston, FL
EIN: 83-1781702
Phone: +1 786 604 2985 · Email: sales@lynxsource.com

Your rights

If you are a resident of California or another state with its own privacy law, you may ask us to: tell you what personal data we hold about you, request its deletion, and opt out of having it shared for advertising purposes. To exercise any of these rights, write to sales@lynxsource.com.

Retention and transfers

We keep your data for as long as the business relationship lasts, plus applicable accounting/tax retention periods. We use infrastructure and analytics providers (Cloudflare, Google) to run the site and measure campaigns.

Canada

Applicable law: the Personal Information Protection and Electronic Documents Act (PIPEDA), at the federal level. Our office in British Columbia also observes the provincial Personal Information Protection Act (PIPA-BC). Oversight authority: Office of the Privacy Commissioner of Canada.

Data controller

Lynxsource Canada
422 Richards St. Suite 170, Vancouver, BC
Business Number (BN): 783181746
Phone: +1 778 725 4186 · Email: sales@lynxsource.com

Your rights

Under PIPEDA, you have the right to access your personal information, request its correction, and withdraw your consent at any time. To exercise these rights, write to sales@lynxsource.com. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada.

Retention and transfers

We keep your data for as long as the business relationship lasts, plus applicable accounting/tax retention periods. We use infrastructure and analytics providers (Cloudflare, Google) that may process data outside Canada.