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Managed service · Awareness and phishing

Security awareness and phishing simulation, managed with KnowBe4

Lynxsource runs a security awareness program on KnowBe4 for you — phishing simulations and continuous training — to bring down human risk, the layer most attacks come through. As an MSSP with ISO 27001:2022 and in-house teams in five countries.

The tool sends test emails and courses; the work is designing the campaigns, measuring who falls for them, reinforcing whoever needs it, and reporting progress. We do that for you, without your team having to put anything together.

Operating since
2009
Certification
ISO 27001:2022
Model
MSSP
Presence
5 countries
The definition

What is a managed security awareness program on KnowBe4?

It means Lynxsource designs, runs, and measures your phishing simulations and your people’s training for you, so human risk actually comes down instead of ending as one annual talk.

Most attacks do not break a firewall: they fool a person. A well-crafted email, a link, a fake invoice — and someone clicks. No tool stops that if people are not trained.

KnowBe4 makes it possible to train and measure at scale: simulate real attacks, see who falls for them, assign training, and track progress. We run that cycle for you — campaigns, reinforcement, reports — so risk drops month after month.

The scope

What do we use from KnowBe4 in your program?

Simulations to measure, training to correct, a button to report emails, a score to see where to reinforce, and continuous campaigns all year.

It is not “sending a course”: it is a cycle of measuring, training, and measuring again.

Phishing simulations

Realistic simulated attacks to see who falls for them, with no real consequences.

Training

Short modules, assigned according to each person’s risk, not the same one for everybody.

PhishER

A button for your users to report suspicious emails, and for us to review them.

Risk score

A measure per person and per area, to see where to reinforce.

Campaigns

Continuous scheduling across the year, not a one-off event.

The human layer is one of the nine we monitor as a single system.

The decision

Why run awareness with a third party instead of in-house?

Because a program nobody sustains dies within two months; the value is in the consistency and the follow-up, not in owning the license.

Almost every company buys the tool with good intentions, and then nobody has time to put campaigns together, review results, and chase the people who are behind. The program dies and the risk comes back.

We carry it as a service: we design the calendar, run the campaigns, reinforce, and hand you a report on how risk is evolving. You see results; you do not administer a platform.

The operation

How does Lynxsource run your program with KnowBe4?

We design the year’s calendar, run simulations and training, reinforce whoever needs it, and report your progress every month.

We start with a baseline: an initial simulation to know where your people stand, and a campaign plan by area and by risk level.

After that it is continuous: every campaign measures, every result triggers training, and every month you receive how the click rate is dropping and which areas are worth reinforcing.

The coverage

Which countries does Lynxsource operate in?

With in-house teams in Ecuador, Colombia, and Bolivia, and also in the United States and Canada.

In-house means the analysts, the automation, and the operations center belong to Lynxsource. In a reseller model your provider opens a ticket with another provider and passes the answer along when it arrives; here whoever answers is whoever decides.

The service is the same in all five countries, with the same SOC behind it and the same triage and response figures. What changes is who you have nearby, not the quality of the monitoring.

Questions about this service

Frequently asked questions

Is one talk a year not enough?

No; the risk comes back within weeks. Consistency is what works.

Does this punish or expose the employee?

No; the goal is to train, not to single anyone out. Results are handled discreetly.

Does it integrate with my email (Microsoft 365 / Google)?

Yes.

Does it help with compliance (ISO, regulation)?

Yes; it leaves evidence of training and of progress.

How do I know risk is going down?

Through the click rate and the risk score, measured campaign after campaign.

How much time does it take from my team?

Almost none: we run it; your people only take the short modules.

Let us look at your case before moving anything.

We review what training your people have today, how they respond to a test email, and where it makes sense to start. Free and with no commitment.

Request a free assessment

We respond within one business day. Ecuador, Colombia, Bolivia, the United States, and Canada.

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